Zero Tolerance

Everyone has a duty to behave in an acceptable and appropriate manner. Staff have a right to work, as patients have a right to be treated, free from fear of assault and abuse, in an environment that is safe and secure.

Clanrye Medical Practice operates a “zero tolerance policy” to incidents of violence. The Health and Safety Executive defines violence at work as “any incident in which an employee is abused, threatened or assaulted in circumstances relating to their work.”

All instances of physical abuse against a doctor or member of staff by a patient or his/her relative will be reported to the PSNI. The patient should expect to be removed from our practice list with immediate effect.