Complaints

Our aim is to provide the best standard of care possible. There may be times when you feel this has not happened. We hope that, on those occasions, you will use our practice procedure to allow us investigate and, if necessary, correct any problems you have identified or mistakes we have made.

If you wish to make a comment, suggestion or complaint please contact our practice manager, Donna Kearns, either by phone or in writing.

If you prefer, you may contact:
Heath & Social Care Board: – 028 3741 0041 or
Patient & Client Council: – 028 3834 9900